🔁 RIGHT OF WITHDRAWAL

In accordance with applicable consumer protection legislation, customers have the right to withdraw from their purchase within 14 days from the date of receiving the goods, without providing any reason and without incurring any penalty.

📦 Conditions for Exercising the Right of Withdrawal

The right of withdrawal may be exercised provided that the product:

• has not been opened or used;
• is returned complete, undamaged, in its original packaging and with all accompanying documentation.

✉️ How to Exercise the Right of Withdrawal

To exercise the right of withdrawal, the customer must notify IL3dici SHPK within 14 days of receiving the goods by sending a written communication to:

IL3dici SHPK
📬 Via Ricasoli, 68
76011 Bisceglie (BT)
Italy

Alternatively, customers may contact us by email at:
📧 il3dici@gmail.com

📝 Reason for Return

Providing the reason for the return is appreciated as it helps us improve our products and services, although it is not mandatory under applicable law.

🚚 Return Shipping Costs

Unless otherwise agreed or required by applicable law, the customer is responsible for the cost of returning the products.

💳 Refunds

Once the returned goods have been received and inspected to verify compliance with the above conditions, the purchase price will be refunded within 14 days.

Refunds will be made using the same payment method used for the original transaction, unless another method has been expressly agreed with the customer.